How to change the holder of a UTE electricity service: requirements and what to check first

Changing the name on a UTE electricity service is free, but it requires that the service has no debt and that the new holder is an adult. It can be started online, by phone or at a commercial office by appointment. The official page does not say which identity document it accepts from a foreign buyer.

Mojón rojo con las letras UTE en un campo de pasto, con árboles y cielo despejado de fondo
Mojón con las siglas de UTE en un predio rural. Imagen ilustrativa.

What it is and who requests it

The new holder carries out the procedure. Individuals must be 18 or older; for legal entities, whoever acts as representative must prove that capacity. It is the step that puts the electricity supply in the name of whoever occupies or buys the property.

Requirements

  • No debt with UTE (a requirement for the in-person procedure).
  • ID document and, for legal entities, the RUT number.
  • Proof of representation or ownership.
  • Online: the UTE account number, shown on the bill, and personal details.
  • By phone: any one of these details: account number, address, name of the current holder, or name and ID number of the new holder.

A question for foreign buyers: the official UTE page asks for a “Documento Nacional de Identidad” and does not mention the passport; confirm it with UTE before starting the procedure.

Channels

Channel Condition Contact
Online UTE username and password; you must be or have been a customer “Start online procedure” on gub.uy
In person Appointment at a commercial office UTE Commercial Offices
Phone Individuals only 0800 1930 from a landline, *1930 from a mobile
WhatsApp To book an appointment 098 193 000

Cost and timing

The procedure is free. UTE does not publish a processing time. It also does not say whether the procedure differs for owners and tenants or how to proceed if the holder has died; those questions are settled by phone or at a commercial office.

What the energy costs once the change is made

For a household on the Simple Residential Tariff (contracted power up to 40 kW), Decree 339/025 sets these values from January 1, 2026, in Uruguayan pesos and before the taxes on the bill:

Item Value
Energy, 1 to 100 kWh per month UYU 6.744 per kWh
Energy, 101 to 600 kWh per month UYU 8.452 per kWh
Energy, from 601 kWh per month UYU 10.539 per kWh
Contracted power UYU 83.2 per kW
Monthly fixed charge UYU 324.9

A complication specific to seasonal properties

If the house was closed and the service has accumulated debt, the change of holder is blocked until it is settled. In a sale, this is resolved before closing: ask for the latest bills, check the balance using the account number and agree with the seller on who pays any debt. The contracted power of the supply conditions any later solar installation, because the peak power of the panels cannot exceed it (see our note on solar panels and UTE in Maldonado).

Keep reading

And next?

Buying on the Maldonado coast? Review the properties for sale and reach the closing with the utilities in order.
View properties for sale (in Spanish)

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